Delete Account Policy

1 

Introduction

At HIH Group, we respect your right to control your personal data.
If you create an account on any of our platforms, including DRH Academy or other services under HIH Group, you have the right to request account deletion.

2

How to Request Account Deletion

You may request deletion of your account by:

• Sending an email to: info@hihgroup.ae

• Using the account deletion option inside your profile settings (if available)

Your request must include:

• Your registered email address

• Full name

• Any relevant account details

3

What Happens After Deletion

Upon verifying your identity:

• Your account will be permanently deleted

• Access to purchased content may be removed

• Personal data associated with your account will be erased

Please note that deletion is irreversible.

4

Data Retention

We may retain certain information if required for:

• Legal obligations

• Accounting purposes

• Fraud prevention

• Resolving disputes

Such data will not be used for marketing purposes.

5

Processing Time

Account deletion requests are processed within 7–14 business days.